Only when one has seen a Control Office at first-hand does one realise the vast amount of unsparing but largely unsung work that is behind the eventual publication, perhaps, of a paragraph in this journal's "Motive Power Miscellany" recording the appearance, within hours of the complete blockage of a main line, of many of its trains, passenger and freight, on routes quite foreign to them; and of effective emergency services either side of the disaster area.
Source: wiktionary